PRIVACY & COOKIE POLICY
Wild West Music Fest
Effective Date: 23-02-2026
1. Who We Are
This website is operated by Kilconly Community Enterprise Company Limited by Guarantee, a registered Irish charity (Charity Number 20206965), based in Kilconly, Tuam, Co. Galway, Ireland.
We are the “Data Controller” for the purposes of the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the Data Protection Act 2018.
If you have any questions about this policy, you can contact us at:
📧 wildwest@onlinetickets.ie
2. What Information We Collect
When you use our website or purchase tickets, we may collect the following information:
A. Information You Provide
- Full name
- Email address
- Postal address (if required)
- Phone number
- Payment information (processed securely via our payment provider)
- Ticket purchase details
- Any information you provide when contacting us
We do not store full credit or debit card numbers.
B. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device type
- Pages visited
- Date and time of visit
- Referring website
This information is collected through cookies and similar technologies.
3. How We Use Your Information
We use your personal data to:
- Process ticket purchases
- Issue tickets and confirmations
- Communicate important event information
- Manage entry and attendance at events
- Respond to customer enquiries
- Prevent fraud and protect our website
- Comply with legal and regulatory obligations
- Improve our website and services
If you opt in, we may also use your email address to send information about future events and community initiatives.
4. Legal Basis for Processing
Under GDPR, we process your data on the following lawful bases:
- Contractual necessity – to provide tickets and event services
- Legal obligation – to comply with tax and accounting laws
- Legitimate interests – to operate and improve our events and website
- Consent – for marketing communications and certain cookies
You may withdraw consent at any time.
5. Sharing of Information
We do not sell or rent your personal data.
We may share your information with:
- Payment processors (e.g. Stripe or PayPal)
- Website hosting providers
- IT and technical service providers
- Event venues or event partners (where necessary for event delivery)
- Professional advisers (legal, accounting)
- Authorities where required by law
All service providers are required to handle your data securely and in compliance with data protection law.
6. International Transfers
Where service providers are located outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
7. Data Retention
We retain personal data only as long as necessary for:
- Event administration
- Financial record-keeping
- Legal compliance
Typically, financial transaction records are retained for up to 6 years in line with Irish tax law.
8. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion (in certain circumstances)
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent at any time
You also have the right to lodge a complaint with the Irish Data Protection Commission:
www.dataprotection.ie
COOKIE POLICY
9. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function properly and improve user experience.
10. Types of Cookies We Use
A. Strictly Necessary Cookies
Required for the website to function, including:
- Shopping cart functionality
- Payment processing
- Security features
These cannot be disabled.
B. Performance and Analytics Cookies
Used to understand how visitors use our website, such as:
- Google Analytics (if enabled)
- Page visit tracking
These help us improve performance.
C. Marketing Cookies (If Used)
Used to:
- Measure advertising effectiveness
- Provide relevant event promotions
These are only used with your consent.
11. Managing Cookies
When you first visit our website, you will be asked to accept or manage cookies.
You can also control cookies through your browser settings.
Please note that disabling certain cookies may affect website functionality.
12. Security
We use appropriate technical and organisational measures to protect your personal data.
However, no internet transmission can be guaranteed 100% secure.
If you believe your data has been compromised, please contact us immediately.
13. Updates to This Policy
We may update this Privacy & Cookie Policy from time to time.
The latest version will always be published on this website.
14. Contact Us
Kilconly Community Enterprise Company Limited by Guarantee
Kilconly, Tuam, Co. Galway, Ireland
Charity Number: 20206965
📧 wildwest@onlinetickets.ie
